Please do not visit if you feel unwell (cough, stuffy nose, fever or sore throat)

Access Reports & Images

Access to Images

Patients can view and download their diagnostic images that were acquired at Valence Medical Imaging. If you know your personal activation code and PIN:

Click here, for Patient Portal Access.

The clinic will provide each patient with their individual and confidential activation code and PIN. It is the responsibility of the patient to keep their activation and PIN private. The activation code and PIN never expire; however, if you need to disable or reset your code and PIN, please contact the clinic.

When on the portal login page, make sure to select “Patient” and enter your activation code and PIN.

Once you are in, you can browse your full history and access images.

To download your images, select the “Download images” button which allows full-quality diagnostic images in their original format (DICOM) to be downloaded as well as a Windows-based viewer.

There is no charge for this; however, only images (and not reports) can be accessed through the patient portal currently. If you require a copy of your report, please contact the clinic directly for a paper copy. Alternatively, please consider signing up for PocketHealth.


Access to Reports

Valence Medical Imaging has partnered with PocketHealth to allow patients to take control of their imaging information.

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Access your medical imaging records online with PocketHealth

Access your medical imaging records online with PocketHealth

We are proud to offer our patients the ability to access, store, and share their medical imaging records using PocketHealth!

Instead of having to pick up and carry around a CD, PocketHealth allows you to:

  • Instantly access your imaging records anytime, on any device.
  • Share your imaging in full diagnostic quality with your physician or specialist.
  • Permanently and safely store your records – strong privacy and encryption protocols keep your medical information as secure as your banking information.

How to get PocketHealth

Register online at


There is a fee at the time of enrolment which includes permanent access to all previous imaging as well as any new exams. PocketHealth has two membership options: Flex ($10/month, cancel anytime) and Unlimited ($49/year). Both plans give you:

  • Unlimited imaging record requests from any of the 550+ PocketHealth-connected hospitals and clinics.
  • Up to 4 additional profiles to manage all imaging records, all in one place.
  • Lifetime permanent storage for all imaging records.
  • Ability to cancel anytime and continue to access and share your imaging records, from any device, without incurring any additional charges.

Plus, with Unlimited you can securely store and share any past imaging from CDs and any health records, including lab results, prescriptions and vaccine receipts.

Go to to learn more.

How to Enroll For Access:

STEP 1: Go to online.

STEP 2: Pay a $5.00 transfer fee for permanent access to all your existing imaging from Valence Medical Imaging. Any new imaging exams done at Valence over the next two weeks will automatically be added to your account without charge.

STEP 3: Within 24 hours you will receive an access email that your records are ready to view.

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Have Questions?

Please contact PocketHealth below:
Email: [email protected]
Call: 1-855-381-8522

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